How Can We Help?
We typically respond within 24 hours on business days.
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Common Questions
How do I buy more credits?
Visit the pricing page to purchase credit bundles. Credits are added instantly and never expire.
Can I get a refund?
Yes, we offer full refunds within 7 days of your first purchase if you've used fewer than 3 searches. See our refund policy.
Why am I not finding good matches?
Try being more specific in your description — include role, seniority, industry, and any distinguishing signals. Result quality also depends on how much information people share on their LinkedIn profiles. Some professionals keep minimal profiles, which limits what our AI can match on.
How does pricing work?
CloneICP uses a credit system — no subscriptions. Buy credits on the pricing page. Each search costs 10 credits. Credits never expire.